Released 28 April 2017

With the release of Campaign Manager6.0, Alterian is introducing a new user experience relevant to the Digital Marketer and Data Analyst personas.

This allows users to more quickly and effectively create and execute campaigns, utilizing the new Segments and Campaign Designer features to provide a better understanding of customer interactions.

Campaign Designer

Campaign Designer allows Alterian Marketers to design, build and execute campaigns with a guided user experience, resulting in higher productivity for users and better understanding of campaign flow. Marketers can create campaigns to deliver personalized communications and emails to individual schedules using timers, events and triggers as part of the campaign flow.

Segment Builder

Segment Builder allows Alterian Marketers to create, execute and save segments using a guided user experience with unprecedented speed of access to data. The Marketer has access to all the latest data via a new record viewer, giving them the ability to optimize segments with detailed logic with the option to save and deploy across all campaigns as Master Segments. Segments are managed and accessed using the Segment View module which show the last update and counts and user.

Increased Data Scalability

As part of the on-going improvements in this release, the internal storage mechanism for AlterianEngine now supports single tables of greater than 2 billion rows. Some existing application components do not support the increased storage capacity, therefore no specific performance enhancements have been introduced with this release.

Future releases of Campaign Manager will introduce full support and additional performance improvements for the increased storage capacity. Therefore, for this release, we strongly recommend that the 2 billion record limit is not exceeded, unless UAT has been undertaken and found to give acceptable performance and functionality on a suitable environment.

Online Help

With this release, we have started the migration of Best Practices Guides from PDF documents to online help topics. This enables the information in these guides to be searched from the online help search bar and easier to navigate.

This release contains all enhancements provided in the 5.1 service releases, up to and including the Campaign Manager 5.1.8 release. Please refer to the relevant release notes for more information.

This release contains all fixes provided in the 5.1 service releases up to and including the Campaign Manager 5.1.8 release. Please refer to the relevant release notes for further information.

Campaign Manager 6.0 is not compatible with Email Response Importer (ERI).

The following list provides detailed information on the limitations and known issues associated with this software release. While Alterian consider it important to highlight these issues, they were not deemed serious enough to delay release. These issues will be prioritized for resolution in a future release of Campaign Manager.

Campaign Manager

• Repeatedly saving templates based on other templates can cause an application crash and should be avoided. Best practice is to only ever save a new document as a template.
• Engineering columns that require a sort, i.e. Rank, Prioritized List, will now create a BIGINT column instead of an INTEGER and unique values will not be visible if un-indexed. The work around is to index the column to view the unique values in Segment helpers.

Campaign Designer

• If repeatedly using document transfer to transfer new Campaign Designer campaigns that contain a Master Segments in their audience, only the campaigns in the first export will reference the Master Segment. To resolve this, the Master Segment will need to be re-selected in the Audience.
• Connectors overlap when a negative and positive from an Event connection, return to the same element.
• Performance of the Set variable element is slow in IE when using 20+ variables.

Campaign View

• Next Touch Date is showing the wrong time after day light savings has been applied.

To report an issue with the application not detailed here, please contact Technical Support. Please visit the ISSUE AND PROBLEM REPORTING page for more information.