Running a Campaign
Run or schedule a campaign from the
Overview tab.
Your campaign must be saved before it can be processed.
If you do not see the
Start button, you do not have the relevant permissions to run a campaign. Contact your system administrator.
Procedure
- To run a campaign immediately, click
Start.
- To run a scheduled campaign, where the start date is later than today:
- Save the campaign.
- Click
Start to change the campaign status to Active, although it will not start processing until the specified date.
Running a Campaign with a static audience
Tracks do not process immediately when the campaign has started, this is dependent on the time specified by the Polling Attribute on the time item within a track. For example, a Start Track with a 'Do immediately' time item is set to process by default ten minutes (600 seconds) after the campaign starts. To change the Polling Attribute:
Procedure
- Click in the drag and drop space on the track Timeline.
- Click
Attributes, which is situated at the top of the screen above the ribbon bar, and select one of the following options:
- Enable Polling: enables polling on the track. If this item is not selected, the track will be ignored.
Note: |
If Polling is not selected on a Track, a job is still created the first time the Track is processed, and the Track will be processed once. After that it is ignored by Track polling. Events can also push recipients through Tracks, and this will occur regardless of whether Track Polling in enabled. The
Enable Polling setting is therefore
not a way to turn off the activity in a Track all together. |
- Poll every: specify how often, in seconds, that you want the Track to process. Changing this for a Start Track with a 'Do immediately' timeline on a static audience will alter the time the audience is processed.
- Occurrences: these options are redundant, leave the default option
All selected.
Note: |
If your time item on the Start track is set to either
After a Period,
On a Date or
On a Schedule, the audience will not be locked until the date and time specified on the time item. The
After a Period time item also uses the Polling Attribute. |
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